I`m sorry to hear Erin. Please contact us at 800-672-2231 and we can check your account and try to find out what may happen here. We will continue to look for ways to support our customers and communities while working to keep the flow running. And you have our promise that we will keep you informed of our efforts while we survive this unprecedented time together. I paid somewhere from $200 to $400 a month, and my bill keeps going up, and still at $1,500, and I don`t understand why the bill doesn`t go down Hi Tresa. I`m sorry you`re in trouble. Please call us immediately at (800) 672-2231 so we can try to help them develop a plan. I`m having a hard time paying my bill. Is there a way to pay $150.00 on March 20? I`ll try to pay the rest before the end of the month, if possible. I`m really sorry, Mike, this seems like a terrible moment for you. Please call us at 800-672-2231 so we can deal with it immediately. If we check your account more closely, we should be able to find a way to help you. Thank you.
I can tell you that there will be no separation until September 14 at the earliest (and I don`t know if that`s the case for you). I want to ask for an emergency authorization. I`ve been unemployed since February 29th because of the De Conona virus. I was looking for a job, but nothing yet. Our team monitors cdc instructions and takes careful precautions to protect our employees. We encourage employees to work from home if they can. For our line workers and field workers, who are the most important in maintaining electricity, we continue to take preventive measures to minimize their exposure to the virus. Hey, Michael. I`m really sorry to hear it. It looks pretty hard. Please call us immediately at (800) 672-2231 so we can help with some options.
Please read our FAQs for more information At AEP Ohio, we are committed to the health and safety of our customers, communities and employees. We continue to closely monitor the COVID 19 pandemic and do not anticipate any disruption to our ability to provide electricity to our customers.